Test Scores and TRF (Test Report Form) Issuance

IELTS and IELTS for UK Visas and Immigration

IELTS Life Skills

IELTS and IELTS for UK Visas and Immigration

The TRF is the standard proof of candidate's English proficiency, which shows candidate's scores for all four skill areas: listening, reading, writing and speaking, and the overall band score. The test result is valid for 2 years from the test date. However, some universities, organizations or embassies may have their own regulations concerning the period of validity. Please confirm with the receiving organization before use.

1) Time line for On-line Score Tracking & TRF Issuance

  • Candidates who completed all the modules of the written and speaking tests and had their photograph taken on the test day successfully are eligible to receive their TRFs.
  • Candidates taking paper-based IELTS, paper-based IELTS for UK Visas and Immigration, IELTS for UK Visas and Immigration (Academic) delivered on computer can check their test results and courier tracking number online by visiting their homepage on the NEEA IELTS online registration website, usually on the 10th working day after the written test date. Candidates taking computer-delivered IELTS can check their test results and courier tracking number online on the 5th to 7th day after the written test. The website information is for reference only and the test result is based only on the TRF.
  • Candidates' TRFs will be sent via express courier by the British Council on the same day to the address(limited to mainland China service) provided on the online Application Form. Candidates will receive only one copy of the TRF.
  • The British Council's working days are Mondays to Fridays, excluding public holidays. Candidates are advised to check the precise on-line score tracking and TRF issuance dates on their homepage on the registration website.

2) TRF Tracking Method

  • The TRF courier tracking No. is displayed in on the candidates’ homepage on the registration website.
  • Candidates can track their TRF delivery status on the courier company’s website after 2 working days of the score publishing date.
  • Candidates must ensure that the TRF mailing address provided is valid for at least 1 month after the written test date. Candidates taking IELTS for UK Visas and Immigration (Academic) delivered on computer can change the address on their homepage on the registration website within 5 days after the written test date. Candidates taking the computer-delivered IELTS can change the address no later than the written test date. Applications submitted later than the above dates might be rejected.

3) Returned TRF

  • If candidates' TRFs are returned to the British Council due to delivery failure, candidates will receive an email notification within 2 working days, reminding them to apply for returned TRF re-delivery service on their homepage on the registration website.
  • Candidates need to provide accurate mailing address when applying re-delivery of their TRFs, and pay the express courier fee. Returned TRF re-delivery applications cannot be modified or cancelled after successful submission.
  • Candidates may deposit the courier fee in their NEEA accounts in advance or use the NEEA accounts balance to pay for the returned TRF re-delivery service. If the balance is not enough, candidates will need to recharge their NEEA accounts before submitting the application.
  • The returned TRF will be sent out within 3 working days by the British Council after candidates submit the application. The new courier tracking number will be shown on the candidates' homepage on the registration website and candidates will also be notified by email.

4)Notice to Candidates

  • The test result is valid for 2 years from the test date. However, some universities, organizations or embassies may have their own regulations concerning the period of validity. Please confirm with your institution before use.
  • Candidates won't be eligible to receive their TRFs if they are absent for any of the four components of the test, fail to have their photographs taken before the completion of the test, disqualified during the test, or if their test results are voided after the test.
  • It is not possible to give test results over the telephone, by fax or e-mail. TRFs cannot be replaced in case of damage or loss. The British Council does not provide a photocopy or test result verification service.
  • The TRF will be issued in the candidate's name as it appears on the identity document used at registration. If candidates change their names after receiving the TRF, the names will not be changed on the TRF.
  • If candidates find that their country or region of origin or language code is incorrect on the TRF, please contact the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) to request amendment. Documentation must be provided to verify the correct details.
  • Candidates' results may not be issued as scheduled if any of the IELTS Test Partners deem it necessary to review any matter associated with their test or the administration of their test. To assist any investigation, candidates may be required to provide writing and speaking samples. In exceptional circumstances candidates may be required to re-take one or more test components.
  • Candidates' results may be cancelled after they have been issued if any irregularity is identified. Candidates may be required to re-take one or more IELTS components.
  • Candidates' results will be disclosed by the IELTS Test Partners to the Recognising Organisations which they nominated on their Application Form, for the purpose of allowing those organisations to verify the results or to carry out any enquiries in relation to suspected malpractice.
  • If any of the data on the Test Report Form provided by candidates or their agents to Recognising Organisations has been altered in any way, their original test results may be cancelled.
  • Candidates will not be permitted access to the work they produce in the IELTS test. The IELTS Test Partners will retain work produced by candidates in the IELTS test and may use it for quality control purposes and for investigations into suspected malpractice. Test score data and test responses, in an anonymous form, may also be used for informational, research, statistical or training purposes.

IELTS Life Skills

There is pass/fail score for the IELTS Life Skills test.

1)Time line for On-line Score Tracking & TRF Issuance

  • Candidates who completed the IELTS Life Skills test and had their photograph taken on the test day successfully are eligible to receive their TRFs.
  • Candidates can check their test results and express courier tracking number online by visiting their homepage on the NEEA IELTS online registration website, usually on the 4th working day after the test date. The website information is for reference only and the test result is based only on the TRF.
  • Candidates' TRFs will be sent via express courier by the British Council on the same day to the address(limited to mainland China service) provided on the online Application Form. Candidates will receive only one copy of the TRF.
  • The British Council's working days are Mondays to Fridays, excluding public holidays. Candidates are advised to check the precise on-line score tracking and TRF issuance dates on their homepage on the registration website.

2) TRF Tracking Method

  • The TRF courier tracking No. is displayed in on the candidates' homepage on the registration website.The tracking No. is provided by the courier and is for reference only.
  • Candidates can track their TRF delivery status on the courier website after 2 working days of the score publishing date.
  • Candidates must ensure that the TRF mailing address provided is valid for at least 1 month after the test date. Candidates can change the address on their homepage on the registration website before the test date. Applications submitted later than that might be rejected.

3)Returned TRF

  • If candidates' TRFs are returned to the British Council due to delivery failure, candidates will receive an email notification within 2 working days, reminding them to apply for returned TRF re-delivery service on their homepage on the registration website.
  • Candidates need to provide accurate mailing address when applying re-delivery of their TRFs, and pay the courier fee. Returned TRF re-delivery applications cannot be modified or cancelled after successful submission.
  • Candidates may deposit the courier fee in their NEEA accounts in advance or use the NEEA accounts balance to pay for the returned TRF re-delivery service. If the balance is not enough, candidates will need to recharge their NEEA accounts before submitting the application.
  • The returned TRF will be sent out within 3 working days by the British Council after candidates submit the application. The new courier tracking number will be shown on the candidates' homepage on the registration website and candidates will also be notified by email.

4)Notice to Candidates

  • The test result is valid for 2 years from the test date. Please confirm with UK Visas and Immigration (UKVI) before use.
  • Candidates won't be eligible to receive their Test Report Forms if they are absent for the IELTS Life Skills test, fail to have their photographs taken before the completion of the test, disqualified during the test, or if their test results are voided after the test.
  • It is not possible to give test results over the telephone, by fax or e-mail. TRFs cannot be replaced in case of damage or loss. The British Council does not provide a photocopy or test result verification service.
  • The TRF will be issued in the candidate's name as it appears on the identity document used at registration. If candidates change their names after receiving the TRF, the names will not be changed on the TRF.
  • If candidates find that their country or region of origin or language code is incorrect on the TRF, please contact the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) to request amendment. Documentation must be provided to verify the correct details.
  • Candidates' results may not be issued if any of the IELTS Test Partners deem it necessary to review any matter associated with their test or the administration of their test. To assist any investigation, candidates may be required to provide speaking samples. In exceptional circumstances candidates may be required to re-take the IELTS Life Skills test.
  • Candidates' results may be cancelled after they have been issued if any irregularity is identified.
  • Candidates' results will be disclosed to the UK Visas and Immigration (UKVI) for the purpose of allowing them to verify the result or to carry out any enquiries in relation to suspected malpractice.
  • If any of the data on the Test Report Form provided by candidates or their agents to UK Visas and Immigration (UKVI) has been altered in any way, the original test result may be cancelled.
  • Candidates are not permitted access to the work they produce in the IELTS Life Skills test. The IELTS Test Partners will retain work produced by candidates in the IELTS Life Skills test and may use it for quality control purposes and for investigations into suspected malpractice. Test score data and test responses, in an anonymous form, may also be used for informational, research, statistical or training purposes.