Please note:

Those who are applying for a Tier 4 student visa to a Highly Trusted Sponsor (HTS)/ HEI to study a bachelor or postgraduate degree are required to meet the English language level set by the institution. All British universities and colleges accept IELTS results. This means you can apply with an IELTS result from any of the 1,000 IELTS test locations (53 locations in China) worldwide unless your institution has additional requirements*.See http://www.ielts.org for a list of test locations.

Official list of British Universities and Colleges with Highly Trusted Sponsor Status: https://www.gov.uk/government/publications/register-of-licensed-sponsors-students

FAQ for IELTS Life Skills

Which IELTS test do I need if I am applying for a UK visa?

If you are applying for a UK visa in the UK, there is an IELTS test for you.

For visa applications to the UK, you may need to have an English language qualification. In particular, for many categories of visa, you must submit an English language qualification which is included on the UK Home Office’s list of Secure English Language Tests (often referred to as SELT tests). IELTS and IELTS Life Skills are on this list.

To find out whether you need to take an approved SELT test, what level you need to achieve, and which test you can use, you can find a wealth of information on the UK Visas and Immigration (UKVI)’s website: https://www.gov.uk/government/publications/guidance-on-applying-for-uk-visa-approved-english-language-tests

You may refer to the Comparison Table of IELTS for UK Visas and Immigration vs. IELTS Life Skills.

Can I use any IELTS test result for UK visa application?

If you wish to use an IELTS for UK Visas and Immigration or IELTS Life Skills test result as part of your application for UK visa purposes (apart from some types of student visa), you may need to take the test at an IELTS test location which is specifically authorised by UK Visas and Immigration (UKVI) for this purpose, and the test must be taken under conditions specified by UKVI.

You will receive an IELTS for UK Visas and Immigration – or IELTS Life Skills – Test Report Form which shows that you have taken your test to meet the UKVI requirements.

You may refer to the Comparison Table of IELTS for UK Visas and Immigration vs. IELTS Life Skills.

What is IELTS Life Skills? What is it for?

IELTS Life Skills is a test of Speaking and Listening, available at CEFR Level A1, CEFR Level A2 and CEFR Level B1. It is designed to meet the requirements of UK Visas and Immigration (UKVI) for certain visa categories. CEFR (Common European Framework of Reference for Languages) is an international standard used around the world to describe learners' language skills.

Which IELTS Life Skills test do I need?

Are you are applying to UK Visas and Immigration for a ‘family of a settled person’ visa?

IELTS Life Skills A1 is the test for you.

Are you are applying to UK Visas and Immigration for an extension to Family, Spouse or Partner visa?

IELTS Life Skills A2 is the test for you.

Are you applying to UK Visas and Immigration for indefinite leave to remain or citizenship?

IELTS Life Skills B1 is the test for you.

Life Skills decision matrix
IELTS Life Skills A1 Prove your English speaking and listening skills as part of your application to UK Visas and Immigration for ‘family of a settled person’ visas.
A2 Prove your English speaking and listening skills as part of your application to UK Visas and Immigration for an extension to Family, Spouse or Partner visa.
B1 Prove your English speaking and listening skills as part of your application to UK Visas and Immigration for indefinite leave to remain or citizenship.
What is the format of the IELTS Life Skills test?

You take the test with another test taker and one Examiner. Your own performance on both speaking and listening will be assessed during this one session.

Why does IELTS Life Skills only cover Speaking and Listening?

The new test has been designed to meet specific immigration requirements for which applicants only need to demonstrate speaking and listening skills.

How long is the IELTS Life Skills test?

For IELTS Life Skills you only need to attend one short session to complete the test. The times allowed for each level are:

  • IELTS Life Skills - A1 Speaking and Listening 16–18 minutes
  • IELTS Life Skills - A2 Speaking and Listening no more than 20 minutes.
  • IELTS Life Skills - B1 Speaking and Listening 22 minutes.
Is there any break between Speaking and Listening?

No. You will be assessed on your Speaking and Listening skills at the same time.

How will I be assessed in the test?

You will be assessed on your ability in four key areas:

  • obtaining information
  • conveying information
  • speaking to communicate
  • engaging in discussion

At times during the test, you will be allowed to take notes to prepare your answers. The examiner will not mark your notes – only your speaking and listening skills are marked during the test.

The performance of the other test taker paired with you in IELTS Life Skills test does not affect the assessment of your own performance.

Is the IELTS Life Skills test at A1 for a spouse's visa?

Yes, in most cases IELTS Life Skills can be used for a spouse’s visa. Please check the UK Visas and Immigration (UKVI) requirements at: https://www.gov.uk/government/organisations/uk-visas-and-immigration. To apply for a spouse’s visa, you can also show results from an IELTS for UK Visas and Immigration test if you have a Band 4 or higher.

I need a Tier 4 student visa to the UK. Do I need an IELTS Life Skills test?

No. IELTS Life Skills is only for people who need to prove their English speaking and listening skills at CEFR levels A1, A2 or B1 for specific visa and immigration purposes (e.g. ‘family of a settled person’ visa, an extension to Family, Spouse or Partner visa, indefinite leave to remain, citizenship).

Those who are applying for a Tier 4 student visa to a Highly Trusted Sponsor (HTS) to study a bachelor or postgraduate degree are required to meet the English language level set by the institution. All British universities and colleges accept IELTS results. This means you can apply with an (common) IELTS result from all test centres in China, unless your chosen institution has additional requirements. Official list of British Universities and Colleges with Highly Trusted Sponsor Status is available on: https://www.gov.uk/government/publications/register-of-licensed-sponsors-students

Can the IELTS Life Skills test be used for applying to countries other than the UK?

IELTS Life Skills is designed to meet the requirements of UK Visas and Immigration (UKVI) for certain visa categories and other immigration purposes. It is not used for applying to countries other than the UK.

Do I have to sit the IELTS Life Skills test in my country before I arrive in the UK, or do I have to take it in the UK?

We advise that you check with the embassy or consulate-general in China. For more information on UK visas and immigration, please visit the website: https://www.gov.uk/browse/visas-immigration

Who owns IELTS Life Skills?

IELTS Life Skills is jointly owned by British Council, IDP: IELTS Australia and Cambridge English Language Assessment. IELTS for UK Visas and Immigration registration in mainland China is only available on the NEEA (National Education and Examinations Authority) IELTS online registration website.

Who writes the IELTS Life Skills test?

International teams of writers contribute to IELTS Life Skills test materials. Ongoing research ensures that it remains fair and unbiased. Test writers from different English-speaking countries develop the test content so it reflects real-life situations.

What measures are in place to guarantee IELTS Life Skills test’s security?

IELTS Life Skills is a high-stakes international test and it takes a multi-layered approach to test security, including measures before test day, on test day and after test day. These mechanisms include test centre selection, test centre audit, candidate identity authentication, video recording, test material development, test result scrutiny, and ensure that the integrity of the test is upheld at all times and that every version of the test is of a comparable level of difficulty.

General registration information on IELTS Life Skills
When and where can I take the test?

Please click here to find your nearest test location in Mainland China.

Although the test centre size is different, IELTS life skill test will be administered at least once per month. Please check the detailed information by logging on to your home page in the NEEA IELTS online registration website.

Is there any difference between taking IELTS LifeSkills in China and taking the test in another country?

There are no differences in terms of the test format or test assessment. However, test fees may differ slightly. Some candidates may prefer taking the test in their home country because they feel less nervous.

How soon can I re-take the IELTS LifeSkills test?

Candidates who have previously taken and passed the IELTS Life Skills test are not allowed to re-take the test at the same level within two years. Such candidates who registered the IELTS Life Skills test again will not receive an IELTS Life Skills test result or be eligible for a refund or transfer. There are no restrictions on retaking the IELTS Life Skills test for candidates who do not pass it, however, candidates cannot book two IELTS tests within a 7-day period.

How many IELTS Life Skills tests can I book at one time?

You can book two separate IELTS Life Skills test dates at one time, However, you cannot book two tests within a 7-day period. Candidates who have previously and passed the IELTS Life Skills test are not allowed to re-take the test at the same level within two years. Such candidates who registered the IELTS Life Skills test again will not receive an IELTS Life Skills test result or be eligible for a refund or transfer.

What shall I do if I have any special needs?

The IELTS Life Skills test makes every effort to cater for special needs of any disabled candidates, to enable them to best understand questions and tasks and complete the test. It is our aim for the language level of all candidates, irrespective of disability, to be assessed fairly and objectively.

If candidates have any special needs such as visual difficulties or hearing difficulties, special test arrangements can be made including modified test materials and special administrative arrangements. Please contact the NEEA IELTS National Call Centre (Tel: 010-82345671, Email:ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) at least 3 months before the test date. Relevant supporting materials (medical certificate and/or disability certificate) within the last two years should be provided. Please do not register and pay for the test until you receive written confirmation on your application from British Council。

Identity authentication
What kind of identity documents are acceptable for IELTS Life Skills registration?

Chinese nationals from mainland China can register with a valid and current 2nd-generation national ID card or passport. Chinese nationals from Hong Kong and Macau can register with a valid and current ID card, passport or Hong Kong and Macau Residents' Residence Permit. Chinese nationals from Taiwan can only register with a valid and current Mainland Travel Permit for Taiwan Residents of China or Taiwan Residents' Residence Permit. Foreign nationals can register with a valid and current passport.

The non-acceptable identity documents include but are not limited to: 1st generation National ID Card, household book, household certificate, driving license, student ID, work ID, Hong Kong / Macau Travel Permit for Chinese Citizens, Mainland Travel Permit for Hong Kong and Macau Residents, Hong Kong Document of Identity for Visa Purposes, social security card, military service personnel document and any expired ID documents.

Please bring exactly the same identity document on the test day as the one recorded in your application. If you do not do this you will not be allowed to take the test and you will not be eligible for a refund or transfer.

What if I change my identity documents before the test?

Before the registration deadline,please contact the NEEA IELTS National Call Centre immediately (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) to apply for any amendments and provide relevant supporting documents no later than the last working day before the registration deadline. You are also required to update the ID type in your registration form before the registration deadline.

After the registration deadline, you are not permitted to change your ID type or number, please kindly note that you must bring the exact same identity document on the test day as the one recorded in your application. If you do not do so you will not be allowed to take the test , or be eligible for a transfer, cancellation or refundyou are not permitted to change your ID type or number, please kindly note that you must bring the exact same identity document on the test day as the one recorded in your application. If you do not do so you will not be allowed to take the test , or be eligible for a transfer, cancellation or refund.

What if I lose my identity documents before the test?

If you lose ID/passport before the registration deadline, we suggest that you apply to get a new ID/passport with relevant authorities as soon as possible, or consider using other acceptable identity document and apply document type/number amendment according to the above guidance.

If you lose your ID/passport after the registration deadline, we suggest you apply and get a temporary identity card from the police station of your permanent residency. You are required to take the valid temporary identity card with you on your test day.

Please kindly note that if you are not able to take the temporary identity card before the first module of your test, you will not be allowed to take the rest of the test or be eligible for a transfer, cancellation or refund.

Can I apply to change my identity document type on the test day?

No, you cannot change your identity document type on the test day. Please kindly note that you must bring exactly the same identity document on the test day as the one recorded in your application. If you do not do this you will not be allowed to take the test and you will not be eligible for a refund or transfer.

If I am under 11 years old, can I take the test?

A. No, you can not. IELTS measures the language proficiency of people who want to study or work where English is used as a language of communication. IELTS is designed to help people apply for higher and advanced secondary education, as well as for professional and migration purposes. As such, the test covers topics and themes which are relevant to those subjects, which a young child would be unable to fully discuss or understand.
Furthermore, when we administer our test, we do so under strict testing conditions that are designed for adults. This usually means spending a long time sitting and writing and from our experience and international best practice on child learning, such an environment is not conducive to bringing out the best academic performance from a minor. As one of the world’s leading authorities on language assessment, we ensure that each and every candidate has the opportunity to take part in a fair and reliable test in which their proficiency can be accurately assessed. We therefore are unable to provide IELTS testing services for candidates under 11 years old.

Can I take the test again if I'm rejected because I presented a fake identity document or if it was discovered that I asked somebody else to do the test for me, or took the test for somebody else?

No, you can't take the test again. You are banned from taking any IELTS tests any more in future and will not be eligible for transfer, cancellation, or refund of any kind. The British Council reserves the right to inform recognizing organisations, relevant embassies and consulates-generals, law enforcement agencies, regulatory authorities, other test partners and test centres of such cases, and this may result in legal action.

Online Registration Procedure
Where can I register for IELTS Life Skills in China?

IELTS Life Skills registration in China is made possible only by visiting the NEEA IELTS online registration website on https://ielts.neea.cn/ or https://ielts.neea.edu.cn/. To successfully register for the IELTS test on line, candidates should carefully read the Registration Procedure and complete all the steps accordingly.

How do I register online?

To successfully register for IELTS Life Skills, you must complete all of these steps in order:

  • Register as a user on the NEEA IELTS online registration website
  • Prepay the test fee
  • Select your desirable test date and test centre
  • Complete the application form and confirm payment

You will not be able to do the next step without finishing the earlier ones. Your IELTS registration will not be completed and confirmed before you finish all of the four steps.

What are the system requirements to register online?

You need to access to a computer that is connected to the Internet. The computer must have an Internet browser (Internet Explorer is preferred) installed. It would be ideal, but not required, for the computer to have a display resolution of 1024 X 768. For candidates of Chinese nationality, names and mailing addresses in simplified Chinese characters must be provided. Therefore, Chinese candidates will have to use computers with simplified Chinese operation systems able to input Chinese characters.

What is the difference between NEEA User ID, Registration ID, IELTS Candidate Number and UKVI Reference Number?

NEEA User ID: Each candidate can only register one NEEA User ID to sign in to the NEEA IELTS online registration website and register online. Used in conjunction with a password defined by the user, this User ID prevents other persons from accessing your personal information. You need this number to sign in and register online.

Registration ID: This is a unique confirmation number that the NEEA IELTS online registration system generates after candidates complete all the required steps for registration. Each candidate receives a different Registration ID upon successful registration. This number is needed when you call the NEEA IELTS National Call Centre.

IELTS Candidate Number: This is a unique number generated by IELTS global test administration system after receiving candidates' application data from the NEEA IELTS online registration website. The registration website will display your IELTS Candidate Number on your home page of the website. Your IELTS Candidate Number will also be shown on your Admission Ticket. The IELTS Candidate Number is used for taking the IELTS test, applying for post-test services and will be printed on your Test Report Form.

UKVI Reference Number: This is a unique number for UKVI’s reference and will be printed on your Test Report Form.

How can I get my NEEA User ID?

To get this User ID, you are required to provide your basic personal information, identity information, and contact information. After you submit the required information and set your password, you will be assigned a NEEA User ID number by the system automatically.

Can I register multiple NEEA User IDs?

No, each candidate can only register one NEEA User ID to proceed with the IELTS online registration.

What if I forget my NEEA User ID or password?

Please click the 'Forgot your NEEA User ID or Password' button, displayed below the Sign-in Box and fill in the requested information. You will be taken through a security check, which, if successful, will send your NEEA User ID and Password to your email address.If you cannot get your ID or password back via the above procedure, please contact the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) for help.

How can I get my Registration ID?

After you have finished the IELTS registration process, the NEEA IELTS web site will assign you a Registration ID. You need this number when you call the NEEA Call Centre. This number will also allow you to get an IELTS Candidate Number.

How can I get my IELTS Candidate Number?

Ten days before the written test, the NEEA IELTS web site will display your IELTS Candidate Number on your home page on the website. Your IELTS Candidate Number will also be shown on your Admission Ticket. The IELTS Candidate Number is used for taking the IELTS test, applying for post-test services and will be printed on your Test Report Form.

How do I know the seat availability?

Please log onto your home page on the NEEA IELTS online registration website, click "Query Seats" under the "IELTS Life Skills Registration Information" menu and you will be able to find seat availability at your chosen test centres.

How can I check my IELTS Life Skills test information?

Your home page is the central place where you can view your personal information, financial information, registration information, test results and post-test service information. Please check this page from time to time for the latest updates.

How shall I input my Pinyin/English name?

Candidates from mainland China please use standard Pinyin in accordance with the Xinhua Chinese Dictionary or as shown on your passport; candidates from Hong Kong/Macau/Taiwan of China should enter your full Pinyin name or English name as shown on your valid identity documents (Hong Kong/Macau ID card or passport for candidates from Hong Kong/Macau, Mainland Travel Permit for Taiwan Residents for candidates from Taiwan of China); non-Chinese candidates please input your English name as shown on your valid passports.

How shall I input my identity document issuing authority?

Please input your identity document issuing authority in English only. For example, Chinese candidates registering with their national ID should input ‘XXX PSB XXX Branch’, candidates registering with their passports should refer to the English name of the issuing authority as indicated on their passports.

Can I change my registration information after I submit it to the registration system? What shall I do if I input wrong personal information online?

You must ensure that your personal details used during online registration for IELTS are exactly the same as your personal details on your identity documents. If your personal details provided during online registration do not match the details on your identity documents at any time during the written and speaking test session, you will not be admitted to the test and will not be eligible for transfer, cancellation or refund of any kind. Your test results will be voided as well. Please carefully check the information you input before submission and you are responsible for all consequences caused by inputting incorrect or inauthentic information.

1) Your name in Chinese characters and Pinyin, gender, Identity document type, identity document number, and your date of birth

The above personal information cannot be changed after you submit your registration information in the NEEA IELTS online registration website.

Before registration deadline, if you input your personal information wrongly, please contact the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30 - 13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) to apply for an amendment, download the IELTS Candidate Personal Information Amendment Form and provide relevant supporting documents.

After the registration deadline, if you input your personal information wrongly, please contact the NEEA IELTS National Call Centre before the date of the first part of your test to apply for a cancellation and provide relevant supporting documents.

2) TRF (Test Report Form) mailing address

You can change the TRF mailing address on your homepage on the registration website within 5 days after the written test date. Applications submitted later than the 5th working day after the written test date might be rejected.

3) Country or region of origin and first language

Before the registration deadline, you can change your country or region of origin, and first language, on your homepage on the NEEA IELTS online registration website directly.

After the registration deadline, if you input your country or region of origin or first language wrongly, please contact the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30 - 13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) to apply for an amendment and provide relevant supporting documents.

Can I apply to change my personal information on the test day?

The only information you can apply to change on the test day is your country or region of origin and first language. You cannot apply to change other personal information on the test day. You must ensure that your personal details used during online registration for IELTS are exactly the same as your personal details on your identity documents. If your personal details provided during online registration do not match the details on your identity documents at any time during the written and speaking test session, you will not be admitted to the test and will not be eligible for transfer, cancellation or refund of any kind. Your test results will be voided as well. Please carefully check the information you input before submission and you are responsible for all consequences caused by inputting incorrect or inauthentic information.

If I already filled in the Personal Information Amendment Form to rectify my country or region of origin and first language on the test day, will my registration website information be updated simultaneously?

Please kindly note that the Personal Information Amendment Form you filled in on the test day will only be used for issuing your Test Report Form. The British Council cannot amend your information on the NEEA IELTS online registration website on your behalf. If you want to update your country or region of origin and first language on the registration website, please log onto your home page and make revisions accordingly.

When is the deadline for registration?

IELTS Life Skills registration is normally closed at 05:00 on the 3rd Monday before the written test date.The cut-off date for registration, transfer and cancellation may change due to public holiday. The registration cut-off date for each test is available on the web page when you reserve a seat at a selected test centre. Please be reminded that the deadline for registration, transfer and cancellation falls on the same day. Some tests fill up before this time, so you are advised to register earlier.

How secure is my personal information?

Your information is secure and will be kept confidential. The information you have entered will only be used to communicate with you and for IELTS test related purposes, eg, test delivery and Test Report Form issuance. The IELTS Test Partners or their authorised representatives may share candidate personal data including without limitation test performance or score data or photographs or video recording taken by the centre with UK Visas and Immigration (UKVI) or law enforcement agencies and regulatory authorities where required for verification purposes or other purposes to protect the IELTS Life Skills test and its stakeholders against any form of malpractice. Finger-scan data, where obtained, will not be disclosed to any entity except the IELTS Test Partners. The IELTS Test Partners will retain work produced by candidates in the IELTS Life Skills test and may use it for quality control purposes and for investigations into suspected malpractice. Test score data and test responses, in an anonymous form, may also be used for informational, research, statistical or training purposes.

Will I get a confirmation letter after registration?

Yes, you will receive an email to confirm your registration has been successful once you complete the process.

Printing the Admission Ticket
When can I print my Admission Ticket?

You will receive an IELTS Life Skills Admission Ticket notice by email ten days before the test date. Please print out the Admission Ticket from your homepage on the NEEA IELTS online registration website as part of your test day entry documents. The Admission Ticket can also be downloaded from the website provided in the printing notice. Failure to print the Admission Ticket in time may result in you missing the speaking test. Should there be any changes to the Admission Ticket printing time, relevant news will be posted on the NEEA IELTS registration website. You are reminded to check the latest update as soon as possible.

Must I print my Admission Ticket ten days before the test date?

Yes, failure to print the Admission Ticket in time may result in you missing the test.

What is included in the Admission Ticket?

On the IELTS Life Skills Admission Ticket you will find:

  • Candidate Name
  • Gender
  • ID type
  • ID Number
  • Test Date
  • Test Centre
  • Candidate Number
  • Candidate Number bar code
  • Test venue
  • Address
  • Test room
  • Speaking test time
  • Notice to candidates

Please kindly note that The IELTS Life Skills test is arranged during a four-day window time (i.e., Thursday to Sunday) from the test date. You may not request pre-booking or changes to the test schedule. If deemed necessary, the British Council reserves the right to change the speaking test schedule based on the test day situation without prior notice to candidates. Please follow the instructions on the test day. The test arrangement information on the Admission Ticket is for reference only.

Minor Candidate (above 11(inclusive) and under 18 years old)
If I am a minor candidate (above 11(inclusive) and under 18 years old), what special requirements must I comply when registering for the IELTS Life Skills test?

Minor candidates (above 11(inclusive) and under 18 years old) are required to complete the Guardian Consent Terms and Child Protection Declaration with the assistance of their guardians when registering for the IELTS Life Skills test. Minor candidates need to print, read and complete the IELTS Life Skills Minor Candidate Parental Consent Form (‘Consent Form’), and upload a scanned copy to the NEEA IELTS Registration Website. Failure to submit such ‘Consent Form’ before the registration cut-off date will preclude minor candidates from being able to register for the test session they have selected. The original written consent may be required to be provided upon request on the test day.

Why do minor candidate (above 11(inclusive) and under 18 years old) need to complete the Guardian Consent Terms and Child Protection Declaration and upload the ‘IELTS Life Skills Minor Candidate Parental Consent Form'?

This procedure is designed to make sure that minor candidates have been informed by their guardians about IELTS Life Skills test policy thoroughly, fully understood and agreed to comply with all the terms and conditions contained in the Notice to Candidates: IELTS Life Skills test terms and conditions, and China IELTS Life Skills Candidate Rules, so that minor candidates' rights and interests can be fully protected.

How do I upload my ‘IELTS Life Skills Minor Candidates Parental Consent Form’? Are there any file format requirements?

You need to print and read the ‘IELTS Life Skills Minor Candidates Parental Consent Form’, sign it together with your guardian, and upload a scanned copy of the completed documents to the NEEA IELTS online registration website. Please use .jpg, .jpeg, .pdf format file less than 4M.

If I submitted the ‘IELTS Life Skills Minor Candidates Parental Consent Form’ with wrong information, what should I do?

Before the registration cut-off date, you have a chance to resubmit the ‘IELTS Life Skills Minor Candidates Parental Consent Form’. You can log in to the NEEA registration website; after selecting ‘registered tests’, you may choose a certain test date and resubmit the document. The new ‘Consent Form’ will supersede the old one.

Test Transfer & Test Cancellation
Can I change my test (IELTS, IELTS for UK Visas and Immigration, IELTS for UK Visas and Immigration (Academic) delivered on computer or IELTS Life Skills)?

Your test (IELTS, IELTS for UK Visas and Immigration, IELTS for UK Visas and Immigration (Academic) delivered on computer or IELTS Life Skills) cannot be changed. You can cancel your registration by logging onto the NEEA IELTS online registration website and register again before the registration cut-off date. Please be reminded that cancellation request caused by wrong registration cannot be accommodated after the registration cut-off date.

Can I change my IELTS Life Skills test level (A1, A2 or B1)?

Before the registration deadline, you can change your IELTS Life Skills test level (A1, A2 or B1) on your homepage on the NEEA IELTS online registration website directly.

Can I change my test date and/or test centre?

After you have successfully registered for the IELTS Life Skills test, you can change your test date and/or test centre before the registration cut-off date by visiting your homepage on the NEEA IELTS online registration website pay the transfer fee and select new test date and/or test centre. You cannot transfer your tests after the registration cut-off date.

Can I cancel my test and will I get a refund?

You can cancel your IELTS Life Skills registration by logging onto the NEEA IELTS online registration website before the registration cut-off date. You will get a partial refund of the test fee (less a cancellation fee). To cancel your test, please go to your home page and click ‘View Registered Test’, then select the ‘Cancel registration & get partial refund’ button to cancel your test. Your partial refund will be kept in your NEEA account and you can check the record on your homepage. The account balance can be used as part of your future test fees. If you cancel your test after the registration cut-off date, you will be charged the full fee unless you have a serious medical reason.

How can I refund the money in my NEEA account to my bank account?

To refund the money to your bank account, you need to log onto your homepage, select ‘Apply for Refund’, submit required refund information, download, complete and send the Refund Request Form to the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed). Within four to six weeks upon receiving your complete form, the refund will be credited to your original bank account or transferred to your designated bank account. If you have any questions, or you have not received your refund, please contact the NEEA IELTS National Call Centre.

Please note:

  • If you paid online within one year, the refund can be credited back to the original online payment card.
  • If it has been over one year since your payment, or your bank card cannot accept refunds, the refund will be sent only via bank transfer to the bank details you provide in the Refund Request Form.
What if something beyond my control happens after the registration cut-off date, and I cannot attend the test?

Only under certain special circumstances will you be allowed to cancel your test after the registration cut-off date. For example, if you are seriously ill and can provide sufficient supporting documentation. You must inform the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) immediately and provide relevant supporting documents within the specified deadline. We reserve the right to check the supporting documents and to decide whether to approve the cancellation application or not. Cancellation application will not be accepted after the written test day.

For special cancellation request approved after the registration cut-off date, your refund will be credited to your IELTS registration website account 4-6 weeks after your test day. The transaction can be tracked in your home page and the standing balance can be used as part of your future test fees. If you wish to receive the money, please submit the Refund Request Form to NEEA IELTS national call centre.

Payment
What do the IELTS Life Skills fees refer to?

The IELTS Life Skills fees include the test fee, the transfer fee and the cancellation fee.

  • All candidates must pre-pay the test fee before reserving a seat.
  • The transfer fee is charged for candidates who decide to change the test centre (subject to availability) and/or the test date (subject to availability) up to the cut-off date for transfer.
  • The cancellation fee is the amount retained by NEEA following cancellation of your test up to the cut-off date for cancellation.
How much is the IELTS Life Skills test fee, IELTS transfer fee and IELTS Cancellation fee?

Test Fee: RMB 1,550

Transfer Fee: RMB 420

Cancellation Fee: RMB 420

How can I pay my IELTS Life Skills fees?

There are two ways of online payment:

  • PayEase
  • Alipay
What do I need if I pay IELTS Life Skills fees online?

You need to have an account of PayEase or Alipay. To register an account of Payease or Alipay, please contact the service hotline of following contact information.
Hotline for Alipay: 95188
Hotline for PayEase: (010) 4008182626 or 82652626 Extension 6644, 6829, 6851 (Service time: 9:00-17:30)
(010) 82652963, 82652961 (Service time: 9:00-17:30)
(010) 59321108 (Service for 24 hours)

What should I do if I am disconnected from the internet during my payment?

Your payment process might not be completed. Please contact the PayEase or Alipay service hotline to find out whether or not your payment has been completed.
Hotline for Alipay: 95188
Hotline for PayEase: (010) 4008182626 or 82652626 Extension 6644, 6829, 6851 (Service time: 9:00-17:30)
(010) 82652963, 82652961 (Service time: 9:00-17:30)
(010) 59321108 (Service for 24 hours)

When will my payment be reflected on my account if I make payment online?

Normally, the NEEA IELTS registration system will instantly receive your payment confirmation. However, there might be rare circumstances when the banking system delays your payment confirmation with the NEEA IELTS registration system.

How do I know my payment has been made?

When the NEEA IELTS registration website receives your payment, a confirmation email message will be sent to your email address. You can also track your payment information on your home page.

Can I check the on-line payment status through the NEEA IELTS online registration website?

Yes. Please check the NEEA IELTS web site one day later to view your on-line payment and registration status in your home page.

What if I do not see confirmation of my payment?

If you do not see confirmation of your payment after two days (online payment), please call the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) for help.

What is the deadline for the pre-payment of test fee?

Your test fee must be pre-paid to your user account with NEEA before you can proceed to book an IELTS seat.

Will I get a receipt for my payment?

After you pay online, the confirmation number will be displayed on the PayEase's or Alipay's secured page. This transaction will also be displayed on your monthly account statement.

Can I get an invoice/receipt for my payment?

If you need to obtain reimbursement from sponsoring organisations, please log onto your homepage, download, complete and send the Invoice Request Form to the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) to request the receipt and provide supporting documents as required. You can apply for the invoice within one year from the written test date onwards. The IELTS test fee invoice defaults to a VAT electronic invoice for the individual with the candidate’s name and will be issued in about one month to your registered email. Once applied, your invoice cannot be changed, revoked or reissued.

Is the online payment safe?

To ensure the safety of your online payment, you should keep your user name and password secure. If you have any further enquiries, please contact PayEase or Alipay service hotline accordingly.
Hotline for Alipay: 95188
Hotline for PayEase: (010) 4008182626 or 82652626 Extension 6644, 6829, 6851 (Service time: 9:00-17:30)
(010) 82652963, 82652961 (Service time: 9:00-17:30)
(010) 59321108 (Service for 24 hours)

How can I prepare for the IELTS Life Skills test?

Free test samples are available on http://takeielts.britishcouncil.org/ielts-ukvi/prepare-ielts-life-skills.

On the test day
How is the IELTS LifeSkills test arranged?

The IELTS Life Skills test is arranged during a four-day window time (i.e., Thursday to Sunday) from the test date. You may not request pre-booking or changes to the test schedule. If deemed necessary, the British Council reserves the right to change the speaking test schedule based on the test day situation without prior notice to candidates. Please follow the instructions on the test day. The test arrangement information on the Admission Ticket is for reference only.

What kinds of accents can be heard in the Listening and Speaking tests?

As an international test, a variety of English accents are used in both of these tests.

What happens during the IELTS Life Skills test?

There are two main parts to IELTS Life Skills.

  • In the first part, you are expected to ask and answer questions on familiar topics.
  • The second part is a combined listening and speaking task.
    • At level A and level B, you will listen to a task played on a CD. Completing the task allows you to show your ability to listen for both the general meaning and detail.
    • You will say your answers, although you can makes notes on paper while you listen to the CD.
    • There will then be a discussion on a theme related to what you have listened to on the CD.
    • Additionally at B1 level, there is also a task where you plan an activity with the other candidate.
Why do I take the test with another candidate?

IELTS Life Skills tests how well you can communicate with other people in everyday English. The best way to test these skills is to pair candidates at a similar level of ability, so you can show how well you can speak English to communicate and engage in discussion with others.

What shall I bring to the test?

Please bring only the following:

  • The same genuine and original valid identity document used for online registration (refer to the accepted identity documents above)
  • Your IELTS Life Skills Admission Ticket
What are the prohibited items?

Please do not bring your watch, mobile phone or any other electronic equipment or other personal belongings. We will provide all the stationery you need for the test. Candidates must ensure that mobile phones and all electronic devices which are left outside the test room are switched off. You may be electronically scanned for devices at any time during the test. Any candidate who breaches these conditions will not be allowed to complete the test and will not receive an IELTS test result or be eligible for a refund or transfer. While the centre will take all reasonable measures to secure your items in the belongings area, they cannot be held responsible for any loss.

What should I do if I forget to bring my identity document?

You will not be allowed to take the test and you will not be eligible for a refund or transfer. Your test results of any completed module(s) will be voided.

What should I do if I forget to bring the IELTS Life Skills Admission Ticket?

Please contact our test day personnel immediately. They will assist you to get into the test venue after you present your valid Identification Document for registration.

What should I do if my identity document used on the test day is different from the one used for registration, or if my personal information on the identity document is different from the one used for registration?

You will not be allowed to take the test and you will not be eligible for a refund or transfer. Your test results of any completed module(s) will be voided.

When do I have to arrive?

You are advised to arrive at the test venue 30 minutes before your scheduled interview time.

What if I arrive late?

Please arrive at the test centre before the scheduled test start time. The speaking test check-in closes 15 minutes prior to the scheduled interview time. If you arrive late, you will not be admitted to the test room, and you will not be eligible for a refund or transfer.

What should I do if I miss the test or can't complete the test due to circumstances outside my control?

You should contact the Test Supervisor immediately at your designated test venue.

Can I change the time of my speaking test?

All candidates should follow the speaking test schedule arranged by the British Council. We regret that no change can be made to the arrangements for the test days at the request of the candidates.

How will my identity be verified on the test day?

The I Test Supervisor will verify your identity thoroughly on the test day. This may include having your photograph taken before the speaking and written tests, asking you to provide a sample of your signature, having your finger scan taken, questioning about your personal information and recording the interview, requesting you to provide additional identity document within a given timeframe, etc. Your cooperation will be appreciated.

How long will the test day photo take?

It takes 30 seconds per candidate on average to take the test day photo. The process is conducted in the speaking test venue, however this may vary due to different venue locations. Candidates are advised to arrive at the test venue on time and follow test day instruction.

Can I refuse to participate the test day photography system?

IELTS Life Skills test day photographs are an important global initiative, which requires all candidates’ cooperation and participation. If you have any questions, or this causes inconvenience on the test day, please notify our staff immediately. Refusal to follow our security procedures may result in candidates not being allowed to sit the test, and not be eligible for transfer, cancellation refund of any kind.

What will happen if I am engaged in malpractice on the test day?

We remind you to behave on the test day. If you engage in any malpractice, you will not be allowed to complete the test and will not receive an IELTS test result. If you are found to have engaged in malpractice on the test day after your result has been issued, your issued result will be cancelled. You will not be eligible for a refund or transfer, and may be prohibited from taking any IELTS tests on future occasions. Your malpractice may be reported to regulatory authorities globally and may be be liable to legal action.

What if I am not satisfied about the test day services?

If you have a complaint relating to the delivery of the test, you must submit your complaint to the Test Supervisor before you leave the centre on the test day. Complaints relating to the delivery of the test will not be accepted after test day.

Test Results and TRF (Test Report Form) Issuance
Is there a 'pass' score in IELTS Life Skills?
Yes, there is pass/fail score for the IELTS Life Skills test.
How is my IELTS Life Skills score calculated?
A certificated IELTS Examiner will assess your performance throughout the Listening and Speaking test based on the following criteria:
  • obtaining information
  • conveying information
  • speaking to communicate
  • engaging in discussion
Can I cancel my IELTS Life Skills score?
No, but you can choose not to pass on the scores to UK Visas and Immigration (UKVI).
What is the validity period of the IELTS Life Skills test results?

Your test score remains valid for up to two years after the test date. Please confirm with UK Visas and Immigration (UKVI) before use.

How can each candidate get a fair IELTS Life Skills score from his/her examiner? Are there any differences from examiner to examiner, and from area to area?

All scores are based on the candidate's performance on the test day using the same assessment criteria to ensure fairness. Systematic monitoring is carried out at each administration. All IELTS Life Skills examiners are fully trained and their performance is regularly monitored.

Can I get my IELTS Life Skills test score by telephone, fax or e-mail?

No, you cannot. In order to maintain a strictly confidential service, the test results are only disclosed on the TRF or you can log onto your homepage on the NEEA IELTS online registration website to see the test results online on the4-th working day after the test. Please note that the website information is only for your reference only and your test result is based solely on your TRF.

How will I get my IELTS Life Skills TRF?

Candidates' TRFs will be sent by the express courier to the address given on your IELTS Application Form on the 4th working day after the written test date (limited to mainland China service). This applies only to those who completed all the modules of the written and speaking tests and had their photographs taken on the test day successfully. The courier tracking No. is displayed in candidates’ homepage on the NEEA IELTS online registration website. Candidates must ensure that the address provided is valid for at least 1 month after the written test date.

Where can I find the precise IELTS Life Skills on-line score tracking and TRF issuance dates?

The on-line score tracking and TRF issuance dates are the 4th working day after the written test date. The British Council’s working days are Mondays to Fridays, excluding public holidays. Please log onto your home page on the NEEA IELTS online registration website to check the precise on-line score tracking and TRF issuance dates.

Your result may not be issued 4th working day after the test if the IELTS Test Partners decide that it is necessary to review any matter associated with your test or the administration of your test. To assist any investigation, you may be required to provide writing and speaking samples. In exceptional circumstances you may be required to re-take the IETLS Life Skills test.

Can I revise my IELTS Life Skills TRF delivery address after registration closes?

Yes, you can change the address on their homepage on the registration website before the test date. Applications submitted later than that might be rejected.

When will I get my IELTS Life Skills TRF?

Usually it takes 2 or 3 working days for the TRFs to be delivered to candidates after they are sent out by by the express courier.

When can I check the delivery details of my IELTS Life Skills TRF?

You can log on to the courier website to check your Test Report Form delivery details by entering the tracking number 2 working days after the test scores are released in the NEEA IELTS online registration website. For any enquiries, please contact the courier service hotline.

What is included in the IELTS Life Skills TRF?
  • The test version you have taken
  • The test module you have taken
  • The Centre Number, Test Date, your Candidate Number and UKVI Reference Number
  • Your family name, first name, photo, gender, ID / passport number, and Date of Birth
  • Your country or region of origin, and first language
  • Your overall band score and the corresponding CEFR Level
  • The test partners’ stamp and the administrator's signature
  • The date of TRF printing, and TRF Number
How many IELTS Life Skills TRFs can I get?

You will receive only ONE original TRF. Please keep it safe. The British Council doesn't offer TRF photocopies or test results verification service to candidates.

What if I haven't received my IELTS Life Skills TRF 7 working days after the test?

Please check the courier tracking No. in your homepage on the NEEA IELTS online registration website and then call the courier hotline or log on to courier website to trace your TRF.

Will my IELTS Life Skills result be disclosed to the UK Visas and Immigration (UKVI)?

Yes, your result will be disclosed to the UK Visas and Immigration (UKVI) for the purpose of allowing them to verify the result or to carry out any enquiries in relation to suspected malpractice.

What if I lose my IELTS Life Skills TRF?

We suggest you make photocopies of your TRF as soon as you receive it. If you lose the original copy and the UK Visas and Immigration (UKVI) requires that you must submit your original TRF with other application documents, please please contact the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) to apply for a replacement TRF, candidate shall provide UK Visa application forms and related supporting documents.

How can I get incorrect personal information on my IELTS Life Skills TRF corrected?

If you find that your country or region of origin or first language is incorrect on the TRF, please contact the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed) to request amendment, and provide relevant supporting documents.You cannot change any other information on the TRF.

If you change names after receiving TRF, the name will not be changed on the TRF.

What if my IELTS Life Skills TRF is returned to your office due to delivery failure?

The TRF delivery status will be displayed on your homepage on the NEEA IELTS online registration website. You can request re-delivery of your TRF when the TRF delivery status shows 'Delivery failure'. Please provide accurate mailing address when applying for re-delivery of your TRF, and pay the courier fee online. The British Council will re-send your TRF within 3 working days after receiving your application. The new courier tracking number will be shown on your homepage on the registration website and you will also be notified by email.

What if my IELTS Life Skills TRF is lost by the courier during delivery?

Please log on the NEEA IELTS online registration website and after to send additional TRF to yourself.

Enquiry on Results (EOR)
What if I'm not satisfied with my IELTS Life Skills scores?

If you wish to have your scores remarked, you can apply for an Enquiry on Results (EOR) service and pay the relevant fee through your homepage on the NEEA IELTS online registration website after receiving your TRFs. The IELTS testing process has the highest quality control procedures and the EOR service is designed to ensure candidate performance has been accurately assessed.

Can I request to view my speaking test record?

You will not be able to obtain any of your test materials.

What is the IELTS Life Skills EOR application deadline?

EOR applications must be made within four weeks (28 days) after the test results are released. The British Council must receive the application ,and payment before the deadline to start the EOR service.

How much is the IELTS Life Skills EOR fee and is the EOR fee different if I apply for a full or a partial remark of my test results?

The EOR fee is 1,000RMB irrespective of whether a full or a partial re-mark of test results is requested.

Can I change or cancel my IELTS Life Skills EOR applications after successful submission and request a refund?

EOR applications cannot be cancelled and EOR module cannot be modified after successful submission.

Can I amend my postal address for the TRF delivery after logging an EOR application?

Yes. Within the first 3 weeks after logging an EOR application, you are able to amend your postal address via the candidate portal on the registration website.

How long does the IELTS Life Skills EOR process take?

The whole EOR process takes up to six weeks to complete by the British Council.

What is the IELTS Life Skills EOR process?

Candidates EOR applications are registered as soon as the completed application and payment is received by the British Council. The complete set of materials are submitted to senior examiners for remark. Candidates are notified of the EOR results via a formal EOR Result Letter on the registration website by the British Council after the re-marking process is finished.

How do you ensure the IELTS Life Skills EOR service's authority?

The IELTS testing process has the highest quality control procedures and the EOR service is designed to ensure candidate performance has been accurately assessed. All the EOR markers are selected globally against a set of rigorous criteria, tested and certified by Cambridge English Language Assessment. Different modules of the same candidate's EOR application will be marked by different EOR markers to ensure an accurate assessment takes place.

What are the possible IELTS Life Skills EOR results and will my scores be decreased after EOR?

There are 2 possible outcomes of an EOR re-marking. Test scores are either changed or remain the same. If scores are changed after EOR, the British Council will issue a new TRF via the courier.Candidates can log onto their homepage on the registration website to track their EOR service status, EOR results, the new scores, the courier tracking number and download the EOR Result Letter. The website information is for reference only and the test result is based only on the TRF. A full-refund of the EOR fee will be made to candidates’ NEEA account within 3 working days. Candidates can log onto the registration website and check the refund record on their homepage. The refund can be used for test registration or application of other post-test services. Candidate can also request to transfer the refund to their bank accounts To refund the money to your bank account, you need to log onto your homepage, select ‘Apply for Refund’, submit required refund information, download, complete and send the Refund Request Form to the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed). Within four to six weeks upon receiving your complete form, the refund will be credited back to your original bank account or transferred to your designated bank account. If you have any questions, or you have not received your refund, please contact the NEEA IELTS National Call Centre.

Please note:

  • If you paid online within one year, the refund can be credited back to the original online payment card.
  • If it has been over one year since your payment, or your bank card cannot accept refund, the refund will be sent only via bank transfer to the bank you provide in the Refund Request Form.

If scores remain unchanged after EOR, the British Council will not issue any new TRFs to candidates. The original TRF is still valid for use.

Will the IELTS Life Skills EOR score updated in IELTS registration website?

Yes. After the EOR process is completed, the final scores after EOR will be updated in the NEEA IELTS online registration website. Please note that the website information is only for your reference only and your test result is based solely on your TRF.

How can I track my IELTS Life Skills EOR applications?

You can log onto your homepage on the NEEA IELTS online registration website to track your EOR service status, EOR results, the new scores and the courier tracking number. Candidates will be notified by emails when the EOR service has commenced, finalised, whether the scores have changed, and refund status, if any.

Can I apply for an IELTS Life Skills EOR for the 2nd time?

Once an EOR remarking has been completed, the decision on the scores is final. There will be no further appeal on the results and we will not enter into any further correspondence on the matter.

Can I use my IELTS Life Skills test results during EOR process?

During the period of remarking, candidates' test results are frozen, and cannot be submitted to UK Visas and Immigration (UKVI).