Additional TRF (Test Report Form)

The IELTS/IELTS for UK Visas and Immigration TRF is the standard proof of candidate's English proficiency. To ensure that the TRF is authentic, most receiving bodies only accept original copies of the TRF sent from the British Council.

Additional TRF service does not apply to the IELTS Life Skills test.

1) Service Scope

Additional TRFs CAN be sent to:
(1 original copy for each receiving organization)
Additional TRFs CANNOT be sent to:

Academic institutions, professional organizations and
government departments in and outside China
(Note: For candidates requesting to send additional TRFs to domestic institutions or organizations, scanned supporting documents should be submitted on-line to justify the request. IELTS TRF will only be sent when justified.)
The Visa Section of non-British/Australian/Canadian/Switzerland
embassies and Consulates-General

The Skilled Processing Centre in Adelaide (ASPC)

 

×Non-governmental immigration agencies or
agents
× Companies or individuals
× The General Medical Council, UK
× The Visa Section of the British/Australian/Canadian/Switzerland
Embassy/Consulates-General
× Australian Department of Immigration and Border Protection (DIBP)
× The Offshore Processing Centre in Adelaide (AOPC)

× Citizenship and Immigration Canada (CIC)

 

The IELTS test result is valid for 2 years after the test date and the British Council will not provide additional TRF service beyond the period of validity. (As it takes 3 working days to process your application, please submit your application at least 3 working days ahead of the last valid date, otherwise your application will not be processed.)

2) Application Method

  • Candidates can apply for additional TRF and pay the relevant fees through their homepage on the NEEA IELTS online registration website within validity period after their scores are published(the validity period of test result is 2 years after the test date).
  • Additional TRF applications cannot be modified or cancelled after successful submission. Please double check your application before submission.

3) Tracking Method

  • Candidates can log onto their homepage in the registration website to track their additional TRF delivery status, they will also be notified by email.
  • If candidates' application to send additional TRF to domestic institution or organization is rejected, a full-refund will be made to the candidate’s NEEA account within 3 working days. Candidates can log on to the registration website and check the refund record on their homepage. The refund can be used for test registration or application of other post-test services. Candidate can also request to transfer the refund to their bank accounts.
  • To refund the money to your bank account, you need to log onto your homepage, select ‘Apply for Refund’, submit required refund information, download, complete and send the Refund Request Form to the NEEA IELTS National Call Centre (Tel: 010-82345671, Email: ielts@mail.neea.edu.cn, Service time: Monday to Friday(excluding national public holidays): 08:30 - 17:00; Saturday(when a writing examination is held): 07:30-13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed). Within four to six weeks upon receiving your complete form, the refund will be credited to your original bank account or transferred to your designated bank account. If you have any questions, or you have not received your refund, please contact the NEEA IELTS National Call Centre.
  • Please note:
    • If you paid online within one year, the refund can be credited back to the original online payment card.
    • If it has been over one year since your payment, or your bank card cannot accept refunds, the refund will be sent only via bank transfer to the bank details you provide in the Refund Request Form.

4) Number of Free Additional Test Report Forms (TRFs)

  • The first 5 additional TRFs within 30 calendar days after the original scores are published will be sent free of charge.
  • The 5 free additional TRF cannot be reimbursed in cash, used to pay other fees, or transferred to other test dates.
  • Free additional TRF quota used by invalid application will be recovered automatically and can be used for future applications, given it is still within the one-month validity period at the time of reimbursement.

5) Service Fee for Additional Test Report Forms (TRFs)

  • For applications outside the free quota, the service fee is RMB120 per copy. The additional TRFs will be sent out within 3 working days from the next day after candidates have successfully submitted their application and payments.
  • Please note the British Council's working days are from Mondays to Fridays(excluding national public holidays); Saturday(when a writing examination is held): 07:30 - 13:00 (When weekends are swapped with weekdays to create a longer vacation: 8:30-17:00); Sunday(except when weekends are swapped with weekdays): closed. Candidates can log on to their home page on the registration website to check the additional TRFs service deadline.
  • No express service is available.

6) Mailing Options and Courier Fees

  • Electronic results transmission

    IELTS receiving organizations subscribing to the e-downloads service ONLY accept results sent via electronic transmission (please log on "My Homepage/Additional Test Report Form" to query the List of Recognising Organizations subscribing to the e-downloads service). The introduction of the e-downloads service is available on the IELTS global website. Please ask the receiving organization to download your electronic results on https://ielts.ucles.org.uk/ielts-trf/index.jsp after you receive the email confirming your request has been processed.

  • Paper TRF Delivery

    Candidate may choose DHL or domestic courier to deliver paper TRF at your own expense. Please refer to the courier fee listed in the below table. You can track your shipment's delivery status via DHL or domestic courier official website/hotline after obtaining the additional TRF tracking number from your home page on the registration website. DHL service applies to international destinations and Hong Kong/Macau/Taiwan of China; domestic courier service applies to domestic destinations.

7) Courier fee for frequently used countries/regions/cities

Destination

DHL fee
(RMB)

SF(shunfeng) fee
(RMB)

Beijing
--
14
Other Cities in China
--
22
Hong Kong/Macau, China
90
--
Korea
127
--
Singapore/Malaysia/Japan
142
--
Australia/New Zealand
192
--
USA/Canada
204
--
UK/Belgium/Germany/Italy/Sweden/France/Spain/Other Western European countries/Hungary/Czech Republic
219
--
Russia/ Ukraine/Other Eastern Europe countries
378
--
  • The above DHL/SF(shunfeng) fee is for documents 500g or below with the price rounded up or down to the nearest whole number and effective from Jan 1, 2019.
  • DHL fee includes fuel surcharge and this discounted tariff just applies for IELTS candidates' additional TRFs sent by the British Council.
  • SF(shunfeng) fee includes airway bill and packaging surcharge.
  • For DHL courier service tracking method: toll-free number: 95380, website: www.cn.dhl.com.
  • For SF(shunfeng) domestic courier tracking method: toll-free number: 95338, website: http://www.sf-express.com.

8) Payment Method

  • Candidates can use their NEEA account balance to pay for additional TRF service. If the balance is not enough, candidates will need to recharge their NEEA accounts before submitting the application.
  • Additional TRF applications saved in candidates' home page that are not yet submitted, will take up the free additional TRF quota within the validity period. If you don't pay within 24 hours after submitting your application, it will be deleted by the system automatically. Please complete the payment as soon as possible.